Privacy Policy

Last Updated: July 31, 2026

1. Information We Collect

When you visit synadentixus.com or place an order, we may collect the following types of information:

• Contact information you provide, such as your name, email address, shipping address, and phone number.
• Order information, including the products purchased, order value, and payment confirmation (payment card details are processed by our secure third-party payment processor and are not stored on our servers).
• Device and usage information, such as your IP address, browser type, pages visited, and referring URLs, collected automatically through cookies and similar technologies.
• Communications you send us, such as customer support inquiries or emails.

2. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders and communicate about order status.
• Respond to customer support requests, including refund and guarantee inquiries.
• Send transactional emails, such as order confirmations and shipping updates.
• With your consent, send promotional emails about products, offers, or updates.
• Improve our website, products, and customer experience.
• Detect, prevent, and address fraud, security, or technical issues.
• Comply with applicable legal and regulatory obligations.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and understand how visitors interact with our pages. You can set your browser to refuse some or all browser cookies, but this may affect certain features of the site, such as checkout functionality.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business, such as payment processors, shipping carriers, email delivery services, and website hosting providers.
• Legal and regulatory authorities when required to comply with a legal obligation, protect our rights, or respond to a valid legal request.
• Business transfers, such as a merger, acquisition, or sale of assets, in which case customer information may be transferred as part of that transaction.

5. Data Security

We use industry-standard safeguards, including 256-bit SSL encryption on our checkout pages, to help protect your personal and payment information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

You may unsubscribe from marketing emails at any time using the link included in those emails. Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us using the details below.

7. Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13 (or the relevant age of digital consent in your jurisdiction). If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Changes To This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the support details provided in your order confirmation email, or visit our official order page for support links.